1:00 - 2:30 PM       Breakout Sessions (1.5 CEUs)

• Arizona Department of Health Services Licensing Update | Diane Eckles, Harmony Duport

Diane Eckles and Harmony Duport of Arizona Department of Health Services presents important agency updates impacting Long Term Care and Assisted Living facilities. What does the new survey process look like? What are the complaint trends? How do you effectively implement the new CMS rules? Ms. Eckles will provide answers to these questions and more in this informative session.

• Using Social Scaffolding to Foster Purpose, Improve Safety and Staff Retention | Joe Caracci, Gary Johnson

Case studies of employee engagement strategies focused on improving the skill level of supervisory staff relating to front line employees in the following three areas: Interpersonal Skills, Problem Solving and Educating/Teaching. Supervisory staff effectively leading is a critical component for effective safety management, improved staff retention and other organizational objectives.

• Nature as Medicine: Seashells, Trees, & Gardens to Help Heal Frail Elders | Dr. Joel Cohen

Care for frail elderly needs an injection of Vitamin S - spirituality. Studies have shown that nature can heal. Trees, forests, horizons and oceans can be uplifting and soothing. I propose that hands-on interaction with seashells and plants can boost spirits and enhance well-being and meaning in the lives of frail elders.It is time for less medication and a walk on the spiritual side.

• Strategic Partnership: How to Get to the Altar Without a Shotgun! | Rebecca Neth Townsend

Increasingly the demand for resource: intellectual, capital, expertise, capacity, leadership – threatens to overwhelm the current depth of our organizations. More organizations are looking to join together in formal partnership structures to assure adequate resource for today’s demands and more importantly, future demands. This session will explore key considerations an organization MUST determine prior to considering this type of strategic initiative. It will also look at how to determine the “control factor” of your organization and whether or not it can be modified adequately to enable an effective partnership model. There are numerous examples of formal partnerships which have been highly successful but just as many which have not. Several case studies will be presented to illustrate the opportunities and challenges being “in a relationship” can provide. This session will facilitate active discussion around using the partnership model to achieve our overall strategic plans.

• Fair Housing & the ADA: A Provider’s Approach to Implementation | Glenn D. Fox, Jeremy Neely

This session will provide an overview of lawsuits surrounding the Fair Housing Act and Americans with Disabilities and the outcomes of those cases. The outcomes of these lawsuits have an impact on the policies, procedures and operations of senior living communities. This session will help participants understand the regulatory framework and how to comply with the law and regulatory agencies.