April 16, 2026
Friendship Village
2645 E Southern Ave, Tempe, AZ 85282
Members: $250 paying by check
Members: $257.50 paying online
Non-Member: $325 paying by check
Non-Member: $335.75 paying online
Join Arizona senior living and long-term care leaders for a high-impact day of insight, guidance, and real-world strategies—led by experts shaping quality improvement across the state.
Why Attend? You’ll walk away with:
- Actionable quality improvement strategies you can use immediately
- Clarity on current regulatory expectations and operational risk areas
- Practical insight into the most common pharmacy-related deficiencies—and how to prevent them
- Peer learning and connection with leaders across the continuum
Program Schedule:
Morning Session: Quality Improvement in Action
Led by Arizona’s QIO Health Services Advisory Group (HSAG)
Start the day with structured, improvement-focused learning designed to support stronger outcomes, better systems, and measurable progress.
Afternoon Session: Regulatory Insights + Practical Risk Reduction
Featuring: Estrella Gies, Bureau Chief of Long-Term Care
Hear directly from state leadership on priorities, expectations, and the regulatory landscape impacting long-term care providers.
Closing Session: Top 10 Pharmacy Deficiencies
Hosted by PharmCare
Wrap the day with a rapid-fire, high-value session covering frequent pharmacy deficiencies, what triggers citations, and how to tighten your systems.
Who Should Attend? This program is ideal for:
- Executive Directors / Administrators/ Assisted Living Managers
- Quality & Compliance Leaders
- Nursing Leadership (DONs, ADONs, Clinical Managers)
- Operations Leaders responsible for survey readiness and performance
- Anyone who enjoys sleeping better at night before survey season
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- (That last one is optional… but it’s true.)
Event Details:
- Date: Thursday April 16, 2026
- Location: Friendship Village Tempe
- Format: In-person | One-day program
- Hosted by: Arizona LeadingAge
Reserve Your Spot!
This program is designed to be practical, relevant, and immediately useful—built for leaders who want to strengthen quality without adding chaos to their week.
As the event approaches, we’ll share additional program details and final timing.
CONTINUING EDUCATION
- Administrators and Assisted Living Managers (NCIA): The following course is pending approval for continuing education for Administrators and Assisted Living Managers.
CANCELLATIONS & NO-SHOWS
- Registrations are fully transferable. Transfers must be submitted via email Gemenie Babb no later than 48 hours prior to the session.
- A full refund will be given to all cancellations received 10 or more business days prior to the program.
- A $30 administrative fee will be charged to all cancellations received six to nine business days prior to the program.
- No refunds will be given to cancellations received five or fewer business days prior to the program.
- Arizona LeadingAge reserves the right to cancel the program due to insufficient enrollment in which case pre-registered participants will be notified and full refunds provided.
